For people with COVID-19

What you need to do

  • Your doctor or public health staff will explain what it means to have COVID-19.
  • You will need to go into isolation – this is so you don’t spread the virus to others. Staying away from others can keep your family and community safe.

This means:

  1. You will be asked to go to a quarantine hotel where everything is provided for you so that you do not infect your family.
  2. In the meantime, please do not go outside to the shops, school or work, or have any visitors in your home.

To stop you spreading COVID-19 to family members, we will ask you to go to a quarantine hotel – Jet Park.

The reasons to stay in a quarantine facility are:

  1. The sooner you move into the quarantine hotel, the faster your household members may be able to return to work and school, if they stay at home.
  2. Your household members will not have an extended self-isolation (up to a month) if they do not have ongoing exposure to you.
  3. You have a choice to take some family members such as your children if you need to look after them. You can still take some of your family members with you, even if they have a negative COVID-19 test result (do not have COVID-19).
  4. You will have free access to medical staff onsite.
  5. You will have essentials such as meals and wifi provided.

If you have an exceptional reason why you cannot stay at a quarantine hotel, you may be able to stay at home for self-isolation under special conditions. You will need to get an exemption from Public Health.

  1. Your family members in your house might have caught COVID-19, so they also have to stay at home in self-isolation for at least 14 days. They are called Close Contacts. 
  2. Public Health will tell your family members when their self-isolation period starts and finishes, when to get tested and will provide information about self-isolation.
  3. Their self-isolation period starts the day after you left the house to go to the quarantine hotel.
  4. The 14 day period might be extended by Public Health if any family members develop symptoms.
  5. Public Health staff will ring your family members at home to check their health. Your family members should tell staff if they develop any symptoms.

Last updated 28.2.2021

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