If a person with COVID-19 visits or attends your workplace, business or organisation you may need to take action to reduce the risk of COVID-19 spreading.
Support and guidance is available to help you manage this:
If you are a critical service and need support managing a COVID-19 outbreak fill in our contact form.
Confirmed cases at your premises
Guidance on managing COVID-19 exposure events at schools, kura, early learning services and kōhanga reo is available from the Ministry of Education. If you learn about a case at your early learning service or school please contact your local Ministry of Education Single Point of Contact (SPOC).
There are steps schools, kura, early learning services and kōhanga reo can take to get ready for COVID-19 cases on-site and reduce the risk of students and staff getting the virus.
Download our Beat the Bugs: COVID-19 guide (PDF) to learn more.
The best way to protect yourself, your staff and students against the virus is to encourage everyone eligible to get vaccinated. Children aged 5 to 11 can now get the vaccine too.
More information on the vaccine is available from Tamariki Time. You can also use these resources to talk to children and carers about the vaccine:
For more information visit Unite Against COVID-19: Vaccinating Children.
A COVID-19 safety plan is critical to keeping people who use your premises safe. You will need to follow the COVID-19 Protection Framework requirements for your workplace or organisation type.
Additional areas you should consider include:
If you have had COVID-19 cases at your workplace you may want to develop an outbreak response plan. This should consider the below areas.
Infection control strategies on-site including cleaning
A normal clean is usually all that is required after a COVID-19 positive case has been there. Airing out the area can also be a good idea. If possible improve ventilation by opening windows and doors to aid air flow. Cleaning guidance is available from the Ministry of Health.
Once you have been notified that a case has been at your premise, you may want to stop others entering the premises (or areas of your premises) until all close contacts have been identified and are in isolation. Once this has occurred, the risk to others is low so your business can continue to operate.
Vaccination plan and further prevention measures
Vaccinations are the best way to reduce the risk of COVID-19, and ensure your organisation is able to remain open. Those who are not identified as close contacts and do not have symptoms can get vaccinated at any time. Tell those who use your premise to visit www.bookmyvaccine.nz for more information.
Ongoing prevention and control
Other steps you can put in place following an exposure event to improve prevention and control may include:
The following links provide further information on requirements and resources for
Advice for specific sectors:
There is specific support and help for Pasifika Peoples impacted by COVID-19. If you have employees from the Pasifika community you may wish to share these resources and information with them. Additional support agencies can also be found on the Ministry for Pasific Peoples website.
Pasifika Futures are referring Pacific families who need to access a COVID-19 support package to a supporting agency.
If you need a Whānau Ora Family Support Package contact one of our partners.
The Fono: Feleoko Food Hub
The Village Community Services Trust
Mount Wellington Integrated Health Centre
More support providers are available at Unite against COVID-19.
Last updated 16.5.2022